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Job Title:

Customer Service Representative - 10114

Job Reference:

10114

Job Location:

Erith

Job Salary:

£18-22K pa pro rata

Job Type: Contract

Our Client based on the Erith/Belvedere border is seeking a professional Customer Service Representative for a maternity leave contract until January 2022.For the right person within 6-9 months the role may lead to a permanent contract.The successful candidate will be part of a team offering the highest level of service to Customers within the UK and Ireland

The role offers a salary of £18-22K pa pro rata.  Working Monday to Friday, 8.30am to 5pm, one week in 4 the hours will change to 9am to 5.30pm.

Essential skills required for the role:

·Resolving internal and external customer queries in a swift professional manner either by phone or email

·Ensure all orders both online & manual are processed in an efficient manner to enable our industry leading service proposition.

·Work with the team on all aspects of the role making sure all work is completed throughout the day.

·Escalate major complaints when needed.

·Liaising across functions within the business to gather information & ensure issues are resolved quickly.

·Maintaining a positive, empathetic, and professional attitude toward customers always.

·Quickly learns the functions

Benefits include 25 days holiday and annual PR bonus, free parking, staff discount, team/work nights out.

To apply, please email apply@reactrecruitment.co.uk

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